Do you ship internationally?
Yes, we currently ship to 30 countries for orders up to 2kg in weight. Shipping charges calculated at checkout.
I have a question about shipping and delivery…
Read about our shipping rates, delivery and returns right here.
Will buying ground coffee really affect the flavour of my coffee?
We always recommend purchasing whole beans, in small quantities, and grinding on demand. Once ground, coffee deteriorates quickly and will lose aroma, body and flavour. When purchasing whole beans we recommend consuming within 3 or 4 weeks of the roast date. If you must buy ground coffee, buy small quantities, more regularly.
How should I store my coffee?
You want to protect your coffee from light, air, heat and moisture. The best way to do this is to keep it in a resealable bag or an airtight container, and then pop it in a cupboard where the temperature is most stable (hint, that means not above the stove). Do not store your coffee in the fridge or freezer and be sure to grind your coffee, only as you need it.
How long should freshly roasted coffee last?
Sure, coffee doesn’t go off like milk, but it does go stale, meaning all the good characteristics, like the sugars, gases and oils will deteriorate. Look for a roast date rather than a best before date. This will give you the best idea of freshness. We always recommend purchasing whole beans, in small quantities, and consuming within 3 or 4 weeks of the roast date. For optimal flavour we recommend drinking our coffees between 7-30 days.
How do I choose the right blend for me?
Coffee is all about experimenting and discovery, so we encourage you to try as many blends and different origins as you can. That’s half the fun after all. The best place to start is by checking out the tasting notes. Once you find a coffee you like, you can look for these flavours in others blends or origins.
What is specialty coffee?
Specialty coffee is defined by the appreciation and dedication to every aspect of the coffee process – from the picking and processing of only select, quality coffee cherries by our farmers at origin, the care taken by our roasters to hero the flavour profiles of each coffee origin, to our barista’s intimate knowledge of brewing the perfect cup for our customer’s enjoyment.
I didn’t find what I’m after…
No worries, call us on 03 9421 5585 or email us at firstname.lastname@example.org.